Drop in E-Commerce Satisfaction Ends Three-Year Climb
Customer satisfaction with the e-commerce sector fell for the first time in three years, dropping 2% to a score of 80 on a 100-point scale, according to the American Customer Satisfaction Index (ACSI),...
View ArticleMobile Adult Content Robust Despite Economy
Despite the deepening recession around the world, the global, mobile adult-content market is still going strong and is expected to reach $4.9 billion by 2013, propelled – in large part – by increasing...
View ArticleRadio Revenues Sink 9% in 2008; Off-Air Grows 7%
Radio revenues for 2008 plunged 9% to $19.5 billion, according to (pdf) data from the the Radio Advertising Bureau, which reports that network on-air radio advertising was flat for the year, while...
View ArticleOnline Consumers Most Receptive to Ads in Evening
Online consumers overall say they are most likely to pay attention to internet ads in the early evening and onward into the night, though specific time preferences vary by age group, according to a...
View ArticleTop 10 Politics Websites – January 2009
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleTop 10 Family Websites – January 2009
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleTop 10 Health & Medical Information Websites – January 2009
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleUK Drives Recession-Proof Mobile Gambling Market
Gambling via mobile phones continues to perform strongly and – strengthened by bettors in the UK – is expected to reach $3.6 billion worldwide in 2009, according to a report from Juniper Research....
View ArticleAmerica’s Fashion Conscious: Single, Coastal Women Using Amex
Fashion-conscious consumers in the US are overwhelmingly female, live on the east or west coast, and are more likely to use American Express for their purchases, according to an analysis by Experian...
View ArticleTop 10 TV Websites – January 2009
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleTop 10 Print Media Websites – January 2009
Note: The Hitwise data featured is based on US market share of visits as defined by the IAB, which is the percentage of online traffic to the domain or category, from the Hitwise sample of 10 million...
View ArticleGoogle Grabs 72% of January Searches
Google continues to dominate the US search landscape, accounting for 72.09% of all US searches conducted in the four weeks ending January 31, 2009, according to data from Hitwise, an Experian Company....
View ArticleMedia Use Study: Canadians Moving Quickly to Net
The internet is now the third most popular media type among Canadians, falling just behind TV and radio in terms of total weekly time spent by adults, according to a report from the Interactive...
View ArticleLight PC Internet Users 30% More Likely to Access Mobile Web
Light PC internet users in the US are 30% more likely than heavy PC internet users to use their mobile devices to access internet content, and are more likely to seek content that appeals to those...
View ArticleOnline Search Queries Get Wordier
The number of words in the average US search query is on the rise, with longer search queries – averaging five or more words in length – increasing 10% overall in January 2009 vs. January 2008,...
View ArticleTop 10 Site Genres by Image-Based Impressions – January 2009
Note: Nielsen Online, AdRelevance service uses a proprietary methodology for estimating online advertising expenditures and only takes into account image-based technologies and advertising sold per...
View ArticleTop 10 Entertainment Online Advertisers by Image-Based Impressions – January...
Note: Nielsen Online, AdRelevance service uses a proprietary methodology for estimating online advertising expenditures and only takes into account image-based technologies and advertising sold per...
View ArticleTop 10 Online Trading Destinations – January 2009
^ Indicates Home and Work audience duplication projections did not meet minimum sample size standards. Combined home and work audience estimates for these sites may exhibit increased variability...
View ArticlePR Depts Chop Agency Fees, Salaries before Internal Staff
The recession’s impact on the PR/communication functions of US organizations has been modest to date and has resulted in lower budgets, salary freezes and cuts in agency fees, but only limited internal...
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